Triploft Terms and Conditions
Last Updated: June 15, 2026
Welcome, and thanks for using Triploft.
Triploft is a product of LH2 Holdings LLC (together with the Triploft product, “Triploft,” “we,” “us,” or “our”). We run a travel platform that brings travel advisors, agencies, suppliers, and travelers together in one place. These Terms and Conditions (the “Terms”) are the agreement between you and us, and they cover your use of triploft.ai, our mobile apps, and everything we make available through them (together, the “Services”). In these Terms, “you” means anyone who uses the Services.
By using the Services, you’re agreeing to these Terms. They form a binding contract, so it’s worth reading them carefully.
A FEW THINGS TO KNOW UP FRONT: THESE TERMS CAP OUR LIABILITY, INCLUDE A WAIVER OF YOUR RIGHT TO A JURY TRIAL, AND SET OTHER RULES THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CLOSELY.
IF YOU’RE NOT COMFORTABLE WITH ANY PART OF THESE TERMS, PLEASE DON’T USE TRIPLOFT.
When These Terms Change
We’ll update these Terms from time to time. When we do, we’ll post the revised version with its effective date, and it takes effect as soon as it’s posted. If a change meaningfully affects your rights, we’ll give you a heads-up by email or inside the Services. Continuing to use Triploft after an update means you accept it. Whichever version is posted on a given day is the one that applies that day, and our stored records of each version are the authoritative copy.
Privacy
How we collect and use information is explained in our Privacy Policy at triploft.ai/privacy, which is part of these Terms.
What Triploft Is
Triploft is software that connects four kinds of users. Travel advisors run their business on it — CRM, trip planning, itineraries, marketing, booking for clients, and commission tracking (“Travel Advisors”). Agencies use it to work alongside their advisors, track and reconcile sales and commissions on bookings made under their IATA (or similar) account, and pull reporting across their advisors’ activity (“Agencies”). Travelers use it to stay connected with their advisor, see their trip details, and approve bookings made on their behalf (“Travelers”). And travel suppliers — airlines, hotels and other lodging, car rental companies, tour operators, insurers, and the like — use it to share their offerings with advisors (“Travel Suppliers”).
For some offerings or features, we may earn a fee from a Travel Advisor, Agency, or Travel Supplier (a “Platform Fee”). Earning a Platform Fee doesn’t change the fact that Travel Advisors, Agencies, and Travel Suppliers are independent businesses — they aren’t our partners, agents, or endorsers, and we aren’t responsible for what they do, sell, or offer through Triploft. The details of that allocation of responsibility are throughout these Terms.
Who Can Use Triploft
You need to be old enough to sign a binding contract — at least the age of majority where you live, and in no case under 18 — to use the Services. By using Triploft, you confirm you meet that bar. The Services aren’t designed for, and we don’t knowingly allow, anyone under the age of majority. If you’re signing up on behalf of a company, agency, or other organization, you’re also confirming you have the authority to bind that organization to these Terms, and “you” then includes that organization. We can ask you to verify your age or identity at any time, and we can decline or end access for anyone who doesn’t qualify.
Your Account
We offer four account types — one for each of our main users: Travel Advisors, Agencies, Travel Suppliers, and Travelers. Travelers can view itineraries an advisor shares without an account; everything else requires one (an “Account”). Depending on your role you might hold more than one type (an Agency, for instance, may have both an Agency Account and a Travel Advisor Account). Don’t misstate who you are or who you’re affiliated with when you sign up. Accounts belong to the person who created them and can’t be handed off to someone else.
Keep your login details private — you’re on the hook for whatever happens under your Account. Tell us right away (support@triploft.ai) if you spot unauthorized access or a security problem. You may be responsible for losses caused by someone else using your credentials, unless that use resulted from our own failure to keep things reasonably secure.
You don’t own your Account; your access is a limited license that ends when these Terms or your Account end.
What happens to your data if your Account ends. After we suspend or close your Account or Subscription — and unless the law, our Privacy Policy, or our data processing terms say otherwise — we may switch off and delete the data tied to it, including any Traveler client information you put in, and we’re not obligated to hand it back or keep it for you. We may hold on to de-identified or aggregated data and anything we’re required to keep for legal, tax, security, or backup reasons. If there’s data you want to keep, export it before things wind down.
To the fullest extent the law allows, we can suspend or close your Account, or limit or stop your access to the Services, at any time, for any reason, with or without notice, and without owing you anything for it.
Texts and Other Messages
Part of using Triploft means hearing from us — for example by email or SMS. When you join, you’ll get a welcome message and instructions for opting out. If you give us a mobile number, you’re telling us it’s okay to send you account, transaction, and other messages we think you’ll find useful, which may involve automated texting to that number. Standard message and data rates may apply, and you can stop texts anytime by replying “STOP.” You also promise that anyone you sign up, or whose number you give us, has agreed to hear from us. If that promise turns out to be wrong, you’ll cover the Triploft Parties (defined later) for any resulting claims, damages, losses, and costs, including reasonable legal fees.
What You Promise Us
You promise that (a) everything you put into Triploft is true, accurate, complete, and fit for its purpose, and (b) your use of the Services always follows the laws, regulations, and industry standards that apply to you.
Content You Share
Triploft lets all of our users create and share content — images, photos, videos, messages, reviews, and other material (“User Content”). You keep ownership of your User Content. By posting it, you give Triploft and our service providers a non-exclusive, worldwide, royalty-free, sublicensable (to providers working for us) license to host, store, copy, adapt (for display and formatting), display, perform, transmit, and distribute it so we can run, secure, improve, and build out the Services and our products and AI features. That license winds down when you delete the content or close your Account, except where others you shared it with still have it, or where we need to keep it for legal, backup, or compliance reasons.
We’ll only use User Content that doesn’t include Traveler personal information for marketing or promotion if you’ve agreed to it or already made it public through the Services for that purpose. We won’t use Travelers’ personal information for our own marketing without a proper legal basis.
When you post User Content, you’re confirming that: (a) you own it or otherwise have the right to share it and grant the license above; (b) it isn’t confidential to someone else unless you’re allowed to share it; (c) it breaks no law, regulation, or contract; (d) it doesn’t infringe anyone’s IP, privacy, publicity, or other rights; and (e) it’s your responsibility and follows these Terms.
We aren’t responsible for User Content or for its accuracy, legality, or reliability — including content users share with one another — and you rely on it at your own risk. We don’t routinely monitor or edit User Content, but we can (without having to) review it and remove anything we think is illegal, exposes us to liability, breaks these Terms, or doesn’t fit what Triploft is for.
The Services may let users message each other (“Messages”). Messaging is a privilege we can take away from anyone, anytime. If someone sends you something objectionable, email us at support@triploft.ai. You own what you send, we may review Messages for compliance, and Messages aren’t confidential.
Customer Data, Aggregated Data, and Improving Triploft
If you’re a Travel Advisor or Agency, you’ll put in personal information and other details about your Traveler clients — contacts, traveler info, itineraries, bookings, and so on (“Customer Data”). As between you and us, you (or your Travelers) own the Customer Data; we don’t claim it. You promise you’ve given every required notice and have every right and consent we need to receive, host, and process that data, including any of it that counts as personal information under privacy law. We handle Customer Data under our Privacy Policy and, where it applies, our data processing terms.
You grant us a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to host, store, use, copy, modify, combine, and process User Content and Customer Data so we can (a) run, secure, operate, and support the Services; (b) meet our obligations and exercise our rights under these Terms; and (c) build, improve, and develop the Services and our products, including our AI features.
Aggregated and de-identified data. We can turn User Content, Customer Data, and how you use the Services into aggregated, anonymized, or de-identified data — in a form that doesn’t identify you or anyone else (“Aggregated Data”). We own that Aggregated Data and can use, share, and commercialize it for any lawful purpose, including running, analyzing, improving, and marketing the Services. Closing your Account or Subscription doesn’t change our rights in Aggregated Data.
Booking Travel Through Triploft
We don’t own, run, or control the travel itself — flights, hotels, rental cars, packages, tours, insurance, and the rest (“Travel Offerings”). Those belong to Travel Suppliers. Even where we earn a Platform Fee, we don’t endorse any Travel Offering or Supplier and we take no responsibility for them. The Travel Suppliers are the ones responsible, and their own terms and privacy policies (covering things like payment, refunds, penalties, and availability) govern your bookings — you have to read and accept them. When a Traveler authorizes payment for a Travel Offering, they accept those Travel Terms (shown via a link before they confirm), which creates a contract directly between the Traveler and the Travel Supplier that we’re not part of and not responsible for.
Dealing with any Travel Supplier you find through Triploft is at your own risk; we take no responsibility if something goes wrong with a booking or a Travel Offering. Whatever you buy or use is governed only by the Travel Terms between you and the Travel Supplier, and you’re the one responsible for deciding whether a Travel Offering is right before you book it or take part.
Links to Other Sites
Triploft may link to outside websites and social platforms — including those of advisors, agencies, and suppliers — that we don’t run or oversee (“Third-Party Sites”). Their terms govern your use of them. Even where we earn a Platform Fee, we don’t endorse Third-Party Sites or make any promises about them; the links are there for convenience. If you visit a Third-Party Site, you take on the risk yourself and release us from any claims about it or our linking to it.
Emails and Notices From Us
By using the Services, you agree we can reach you electronically about sign-up, bookings, payments, security, privacy, and the administrative side of your Account. These service messages come with using Triploft, so you can’t opt out of them while you have an Account.
Marketing is different. We may send a newsletter and other promotional emails, and you can opt out anytime using the unsubscribe link, your Account settings, or an email to us with “UNSUBSCRIBE” in the subject. Opting out of marketing won’t stop the service messages.
Rules for Using Triploft
To the fullest extent the law allows, we can, at any time and without notice or liability, (a) end these Terms; (b) refuse, limit, pause, or shut down access to the Services or any part of them; (c) change the Services or any related policies; and (d) interrupt the Services for maintenance, fixes, or other changes.
When you use Triploft, you agree not to (and not to help or let anyone else):
- Reverse engineer. Decompile, disassemble, reverse engineer, or otherwise try to uncover our source code, algorithms, or proprietary components.
- Spam or phish. Send spam, phishing, or unsolicited messages, promotions, or ads through the Services.
- Misrepresent yourself. Impersonate anyone, provide false information, or misstate your identity or affiliation.
- Scrape or mine data. Use bots, scripts, or other automated methods to scrape or extract data from the Services without our written permission.
- Harass or post harmful content. Harass or bully others, or post offensive, defamatory, obscene, or otherwise inappropriate material.
- Attack the platform. Introduce viruses or malware, or attempt hacking, cyber-attacks, or other malicious activity.
- Infringe IP. Upload or share copyrighted, trademarked, or otherwise protected content without the rights to do so.
- Overload the system. Place an unreasonable burden on our infrastructure, servers, or network, or try to disrupt how the Services work.
- Resell or sublicense. Resell, sublicense, or give third parties unauthorized access to the Services without our written consent.
- Access without authorization. Get into the Services where you’re not allowed. Don’t share login details for any reason, including to dodge paying for extra licenses.
- Train AI on our stuff. Use or feed the Services or any Content into a machine-learning or AI model, large language model, dataset, or generative-AI or automated-decision tool — including to train, fine-tune, or build one — without our written consent.
- Ignore sanctions and export rules. Use the Services in violation of sanctions, export-control, or trade laws, or from or for any embargoed or prohibited place, entity, or person.
We can take any lawful step we think is appropriate when these Terms are (or may be) broken, including pausing or ending your access or Account, and we can disclose information when needed to comply with the law, legal process, or a government request. You’ll reimburse us for any loss or cost we incur (including fees for attorneys, accountants, and other advisors in defending or settling a matter) because you used the Services for an unlawful or prohibited purpose. We’ll also cooperate with law enforcement and other authorities about any suspected violation, and you release the Triploft Parties from — and agree to hold them harmless for — any such cooperation or disclosure of your information.
Terms for Advisors and Agencies
This part applies only to Travel Advisors and Agencies.
A. Subscriptions. Getting access to the advisor and agency features takes a paid subscription (a “Subscription Plan”). We can offer different plans and can change, end, or adjust them at any time, at our discretion. Advisors can subscribe monthly or yearly; agencies can subscribe monthly, quarterly, or yearly (the “Subscription Term”). Your Subscription starts as soon as your first payment goes through and gives you the features available in your plan for that term. If your Subscription comes through an affiliated Agency, or you connect your own paid Subscription to an Agency’s network in Triploft, you agree the Agency can see all of your Account information and the data generated during that affiliation. If you leave the Agency, you can keep your Account and your Traveler client information as long as you take out your own Subscription directly with us — but both you and the Agency keep access to data created while you were connected to the Agency’s network (bookings you made and the related commission info).
We may offer advisors a 14-day free trial, after which recurring charges begin based on your plan. The trial is once per advisor Account, no matter which plan you pick or used before. Your Subscription auto-renews each month, quarter, or year until you cancel in your Account settings, and you authorize us to store your payment method and charge it (plus any taxes like sales tax, VAT, or GST) on each renewal until you do. We can change renewal pricing with advance notice and a chance to cancel before it kicks in; keep using the Subscription after the change and, where the law allows, you’ve accepted it. If a tax rate changes mid-term, we’ll adjust the tax-inclusive price on your next bill.
You can cancel anytime in your Account. Except where the law requires otherwise, cancellations aren’t refundable — we don’t give refunds, credits, or extensions for unused time or unused Seats (defined below), whatever the plan or change. Questions or trouble cancelling? Email support@triploft.ai. Subscription fees are paid in advance for the term shown in your Account or order form, and late payment can lead to suspension or termination.
B. Agency plans and Seats. Agency plans are priced on the Subscription Term and the number of seats an Agency buys for its advisors (“Seats”). Every advisor needs a Seat and their own Account to use Triploft under an Agency plan; an advisor with their own Subscription can also connect to an Agency’s network to share bookings, commissions, and other data. We can change Seat pricing and discounts at renewal with advance email notice and a chance to cancel beforehand. Agencies can reassign Seats during a term — if an advisor leaves, that Seat can go to another advisor (who needs their own Account). Because of the discounts, quarterly and annual Seats aren’t refundable, and an empty Seat isn’t eligible for a refund, credit, or extension; once you cancel a Seat you can’t renew it, and adding a Seat later means a new Seat fee.
Seats aren’t the same as Accounts. Each advisor creates their own Account, which they — not the Agency — control. When an advisor leaves, their Account stays with them if they subscribe directly with us; otherwise it’s deleted, and neither the Agency nor its other advisors keep access to what was in it (like Traveler contacts). The Agency does keep the data generated while the advisor was on its network (bookings under the Agency’s IATA or similar account, and related commissions).
C. Import Tool. We offer advisors a “Media Import” tool to pull in media and generate descriptions from sites they have permission to use. Don’t use it to import media or generate text where the source site’s terms prohibit it, or where you don’t have the rights to use the media in your itineraries.
D. Bookings and travel insurance. To book a Travel Offering for a Traveler client, the Traveler creates an Account, adds payment details, and authorizes the booking in Triploft before you, the advisor, pay the Travel Supplier (“Travel Bookings”). You and your Agency are responsible for making the relevant Travel Terms available to the Traveler when they authorize. If you market or sell travel insurance through Triploft (“Travel Insurance”), you confirm you’re legally allowed to, including under the laws of the Traveler’s state. As between us and you, you’re solely responsible to both Travelers and Travel Suppliers for all Travel Bookings and Travel Insurance, and for payments made through Triploft — including protecting Travelers’ card and personal data, handling any chargebacks, and your use of the Agency’s IATA (or similar) number. You agree to follow all applicable laws, regulations, and standards (including PCI DSS) in doing so.
E. Commissions and fees. You can use Triploft to collect commissions on Travel Bookings and to charge Travelers for your services (planning fees, processing fees, and the like). You agree not to use any Traveler funds or payment methods meant for a Travel Booking to pay yourself commissions or fees — invoice and collect those separately from Travel Suppliers and Travelers.
F. Payments via Stripe. We use Stripe, Inc. (“Stripe”) to process every payment through Triploft — Subscription fees, Travel Bookings, and commissions and fees — and IXOPAY to securely tokenize payment card data. You’ll need a Stripe account and have to accept Stripe’s terms and restrictions, including those at https://stripe.com/legal/restricted-businesses. We may change processors or add others over time, at our discretion.
AI Features
Some of the Services use artificial intelligence — machine learning, large language models, generative AI, AI-assisted itinerary and content creation, automated import, and AI chat or copilot tools (“AI Technologies”), including third-party providers such as OpenAI and Anthropic. We send those providers only the information a feature needs, and we do not send government-ID, passport, or payment-card data to them. AI Technologies generate output automatically from the inputs they get, and that output can be wrong, incomplete, out of date, or otherwise off. It may not reflect current availability, pricing, fares, or entry, visa, or other requirements.
It’s on you to review and independently confirm any AI output before relying on it, sharing it with a Traveler, or using it for a Travel Booking, and to make sure your use of AI Technologies follows the law. AI Technologies don’t give professional, legal, financial, medical, or travel advice.
TO THE FULLEST EXTENT THE LAW ALLOWS, THE AI TECHNOLOGIES AND THEIR OUTPUT ARE PROVIDED “AS IS,” AND THE TRIPLOFT PARTIES DISCLAIM ALL WARRANTIES AND ALL LIABILITY RELATING TO THE AI TECHNOLOGIES OR ANY OUTPUT THEY PRODUCE, INCLUDING FOR DECISIONS MADE OR ACTIONS TAKEN BASED ON THAT OUTPUT.
Who Owns What
Everything that makes up the Services — content, code, software, graphics, images, our Marks and logos, the design and overall look and feel, and all updates, plus the IP rights in all of it (other than User Content) (together, “Triploft IP”) — is owned by us or licensed to us, and is protected by IP and other laws. These Terms don’t transfer any ownership in the Triploft IP to you, by implication, estoppel, or otherwise. You only get the limited rights these Terms spell out.
We own the name and word mark “TRIPLOFT” along with our other marks, logos, and design marks (“Marks”). You won’t challenge our ownership of them, and you waive any right to do so. Don’t use our Marks for any product or service without our written okay, or in any way that could confuse people; any use of them benefits only us.
Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable, limited license to use the Services and Triploft IP for the purposes set out here. It ends automatically the moment these Terms or your Account end.
If you send us feedback or suggestions about Triploft (“Feedback”), you assign it to us, and we can use it freely — no payment, credit, or strings attached.
Which Law Governs
These Terms are governed by Wyoming law, without regard to conflict-of-law rules. Where disputes get resolved, the jury-trial waiver, and the deadline for bringing claims are all set out in “If There’s a Dispute” below.
Our Liability Is Capped
We run the Triploft Platform and Services, but Travel Advisors, Agencies, and Travel Suppliers provide the Travel Offerings, Travel Bookings, and related services (including Travel Insurance). We take on no liability to any Traveler, user, or third party for those offerings or for what advisors, agencies, or suppliers do or fail to do, and you waive any claim against us connected to them.
If you live in California, you confirm you’ve been advised to talk to a lawyer and that you know California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” Knowing that, you waive any rights under Section 1542 and any similar law.
TO THE FULLEST EXTENT THE LAW ALLOWS, TRIPLOFT AND ITS LICENSORS, SUPPLIERS, PARTNERS, PARENT, SUBSIDIARIES, AND AFFILIATES, ALONG WITH THEIR OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONSULTANTS, CONTRACTORS, REPRESENTATIVES, AGENTS, AND THEIR SUCCESSORS AND ASSIGNS (TOGETHER, THE “TRIPLOFT PARTIES”), WILL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, SPECIAL, OR SIMILAR DAMAGES OR COSTS (INCLUDING LOST PROFITS, LOST BUSINESS OR SAVINGS, LOST GOODWILL, LOSS OR DAMAGE TO PROPERTY, LOSS OF USE, LOST DATA, BUSINESS INTERRUPTION, AND THIRD-PARTY CLAIMS) ARISING FROM OR RELATING TO THESE TERMS, THE TRIPLOFT PLATFORM, OR THE SERVICES — EVEN IF WE KNEW OR SHOULD HAVE KNOWN SUCH DAMAGES WERE POSSIBLE.
Some states don’t allow certain limits on incidental or consequential damages, so part of the above may not apply to you.
AND IN ANY EVENT, TO THE FULLEST EXTENT THE LAW ALLOWS, THE TRIPLOFT PARTIES’ TOTAL, COMBINED LIABILITY FOR ALL CLAIMS RELATING TO THESE TERMS, THE TRIPLOFT PLATFORM, OR THE SERVICES — WHATEVER THE FORUM AND WHETHER THE CLAIM IS IN CONTRACT, TORT, OR ANYTHING ELSE — WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (USD $100) IN TOTAL.
This cap reflects how we and you have agreed to allocate risk, and it stands even if a limited remedy in these Terms is found to have failed its essential purpose.
Everything Is Provided “As Is”
THE TRIPLOFT PLATFORM AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY ARISING FROM A COURSE OF PERFORMANCE OR DEALING OR USAGE OF TRADE.
THE TRIPLOFT PARTIES DON’T PROMISE THAT THE PLATFORM OR SERVICES WILL BE ACCURATE, CURRENT, COMPLETE, ERROR-FREE, SECURE, RELIABLE, UNINTERRUPTED, OR FREE OF HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE FIXED. YOU TAKE ON THE RISK OF ANY LOSS FROM USING — OR BEING UNABLE TO USE — THE PLATFORM OR SERVICES.
IF YOU’RE NOT HAPPY WITH THE PLATFORM OR SERVICES, YOUR ONLY REMEDY IS TO STOP USING THEM.
Covering Us for Certain Claims
You (and any organization you act for on the Services) will defend (at our request), indemnify, and hold the Triploft Parties harmless from any claims, liabilities, damages, losses, costs, and expenses — including reasonable legal fees — that arise out of or connect to: (i) your User Content or your use of the Services; (ii) your breach (or alleged breach) of these Terms; (iii) your violation of someone else’s rights, including IP, publicity, confidentiality, property, or privacy rights; (iv) your violation of any law or regulation; (v) buying, using, or taking part in any Travel Offering; (vi) interactions among advisors, agencies, travelers, and suppliers; or (vii) any misrepresentation you make. You’ll cooperate as we reasonably ask, we can take over the defense of any such matter, and you won’t settle anything without our written consent. These obligations survive the end of these Terms.
If There’s a Dispute
Let’s try to sort it out first. Before filing anything, please give us a chance to fix it: email support@triploft.ai with a short description of your claim, and we’ll try to resolve it with you. If it isn’t resolved within 30 days, either of us can go to court as described below.
Where claims go. Except for claims that qualify for small claims court, you and Triploft agree that any dispute relating to these Terms, the Triploft Platform, or the Services — whatever the legal theory — will be brought only in the state or federal courts in Natrona County, Wyoming, and we each consent to those courts’ jurisdiction and venue and won’t argue they’re an improper or inconvenient place. Either of us can instead bring a qualifying claim in small claims court where you live or work, or in Natrona County, Wyoming.
WAIVER OF JURY TRIAL. TO THE FULLEST EXTENT THE LAW ALLOWS, YOU AND TRIPLOFT EACH GIVE UP THE RIGHT TO A JURY TRIAL IN ANY ACTION OR PROCEEDING RELATING TO THESE TERMS, THE TRIPLOFT PLATFORM, OR THE SERVICES.
One-year deadline. Whatever any law says to the contrary, and to the fullest extent allowed, any claim relating to these Terms, the Platform, or the Services has to be filed within one (1) year after it arose, or it’s gone for good.
Copyright Complaints
We respect others’ IP and follow the Digital Millennium Copyright Act (the “DMCA”). If you think your work has been copied onto Triploft without permission, send our Designated Agent the following so we can act on it under U.S. copyright law:
- your name, address, phone, and email, plus an electronic or physical signature of the rights holder or their authorized representative;
- a description of the copyrighted work you say was infringed;
- where on Triploft the allegedly infringing material is;
- a statement that you believe in good faith the use isn’t authorized by the owner, its agent, or the law; and
- a statement, under penalty of perjury, that your notice is accurate and that you’re the owner or authorized to act for them.
Your notice has to meet these requirements to be valid under the DMCA. We’ll handle notices we receive and act as the DMCA requires. Send them to:
LH2 Holdings LLC (d/b/a Triploft)
Attn: Designated Agent
312 West 2nd Street
Casper, WY 82601
Email: support@triploft.ai
If You Use Our Mobile App
We may offer a mobile app (the “Triploft App”) through the Apple App Store or Google Play (each, an “App Distributor”). If you use it, these points apply. This agreement is between you and Triploft only — not the App Distributor — and Triploft (not the App Distributor) is responsible for the Triploft App and Services. The App Distributor has no obligation to maintain or support the app. If the app doesn’t meet a warranty, you can tell the App Distributor, which may refund what you paid (if anything); beyond that refund, the App Distributor has no warranty obligation, and anything else is our responsibility. We — not the App Distributor — handle any claims about the app, including product-liability, legal- or regulatory-compliance, and consumer-protection claims, and any third-party claim that the app infringes IP. You confirm you’re not in an embargoed country or on a U.S. restricted-party list, and you’ll follow the App Distributor’s terms. You agree the App Distributors are third-party beneficiaries of these Terms as they relate to the app, and each can enforce these Terms against you.
Other Important Terms
If you or your Agency has a separate signed agreement or order form with us (for example, an enterprise or volume deal), that signed agreement wins to the extent it conflicts with these Terms; otherwise, these Terms apply.
These Terms (as updated from time to time) are the entire agreement about your use of the Services. Except as stated here, they don’t give rights to anyone other than you and us. We can assign our rights and obligations anytime, to anyone, without notice; you can’t assign yours or your Account without our written consent. These Terms bind and benefit each side’s successors and permitted assigns. If a court finds any part unenforceable, that part is trimmed to the minimum needed to make it work and the rest stays in force. If we don’t enforce a provision, that’s not a waiver of any other. Any rights not granted here are reserved. Nothing here creates a partnership, joint venture, employment, or agency relationship between us, and you can’t enter into contracts or bind us in any way.
Reach Us
Questions or comments about these Terms, the Platform, or the Services? Get in touch:
LH2 Holdings LLC (d/b/a Triploft)
312 West 2nd Street
Casper, WY 82601
Email: support@triploft.ai